Unify orders from every channel, automate fulfillment workflows, and delight customers with faster delivery — all from one powerful platform.
An Order Management System (OMS) centralises order processing across all sales channels — online, offline, marketplace, and EDI. Next-Gen ERP's OMS handles real-time inventory allocation, multi-carrier shipping, returns management, and customer communications, processing 10,000+ orders per minute with 99.99% uptime on Apache OFBiz infrastructure. Pair it with our Warehouse Management System or explore ERP migration.
From marketplace to doorstep — fully automated
Automatically capture orders from 50+ marketplaces including Amazon, eBay, Shopify, and WooCommerce with real-time synchronization
Enterprise-grade capabilities with startup-friendly simplicity
Process thousands of orders per minute with our distributed architecture
Pre-integrated with 100+ carriers worldwide for seamless shipping
Real-time dashboards and custom reports for data-driven decisions
SOC 2 Type II certified with end-to-end encryption and RBAC
Pre-built integrations with 200+ marketplaces across USA, UK, UAE, Europe, and India
We support custom integrations via REST API and can connect to any platform
Request IntegrationAn Order Management System is a digital platform that tracks orders from placement to delivery. It automates order processing, inventory management, fulfillment, and shipping across multiple sales channels.
Our OMS uses barcode scanning, automated validation rules, and real-time inventory checks to achieve 99.5% order accuracy. The system prevents overselling and catches errors before shipping.
Yes, our OMS offers pre-built integrations with 200+ platforms including Shopify, Amazon, SAP, NetSuite, and all major carriers. We also provide REST APIs for custom integrations.
Most businesses go live within 2-4 weeks. Our implementation team handles data migration, integration setup, and staff training with phased rollouts available.
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Find answers to common questions about our solutions and services
Our OMS handles multi-channel order capture, routing, inventory allocation, order splitting, backorder management, drop shipping, automated fulfilment workflows, shipping integration, and real-time tracking with customer notifications — all from a single, centralised order management platform.
Yes. Our OMS processes thousands of orders per hour using automated validation, intelligent routing, batch processing, and parallel fulfilment. We support operations from 100 to 100,000+ daily orders with auto-scaling infrastructure that maintains performance during peak periods.
Orders from all channels — website, marketplace, phone, and EDI — flow into one unified system with centralised inventory visibility. The OMS prevents overselling, auto-allocates inventory per channel, applies channel-specific rules, and ensures consistent customer experience at every touchpoint.
Yes. Our OMS automates vendor order transmission, tracks vendor inventory, manages split shipments combining warehouse and vendor fulfilment, and consolidates tracking information. Vendor performance dashboards give buyers full visibility into fulfilment accuracy and lead time compliance.
We integrate with USPS, FedEx, UPS, DHL, and major regional carriers. The system provides real-time rate shopping, automatically generates labels, tracks packages, and applies your carrier selection rules — choosing the optimal service level for every order automatically.
Yes. Customers receive automated email and SMS notifications at every key milestone — order confirmed, processing, shipped, out for delivery, and delivered — with live tracking links. A self-service portal lets customers view status and initiate returns without contacting support.
Our returns portal allows customers to initiate returns online, generates return labels, tracks items through receiving, and automates refund or exchange processing based on your policies. Inventory updates automatically, with full returns analytics available in the reporting dashboard.
OMS analytics cover order cycle time, fulfilment accuracy, on-time shipping, channel performance, SKU velocity, backorder rates, and carrier performance. Real-time KPI dashboards and trend reports give operations managers visibility to optimise every stage of the fulfilment process.
Our expert team is here to help you find the perfect solution for your business